Find answers to common questions about our store, shipping, returns, and more. Our FAQ page covers everything you need to know for a seamless shopping experience.

 

What is your shipping policy?

Our shipping policy offers two options:

1. Regular shipping takes 3-5 business days.

2. Expedited shipping arrives in 1-3 business days.

Please note, these are estimated delivery times and not guaranteed. For the latest updates on your order, track your shipment directly through our website.

 

 

Does Pet Supply Guy offer returns?

We’re happy to accept returns for undamaged products within 14 days of purchase. Customers are responsible for return shipping costs. To start the return process, simply log into your account and go to return section.

Send your items to:

PetSupply Guy

P.O. Box 5516

Glendale, CA 91221

If you need any help, just let us know!

 

Does Pet Supply Guy offer special pricing for businesses?

We offer special pricing for businesses. To receive a personalized quote, please reach out to us at support@petsupplyguy.com. We're here to help you find the best deals for your business needs.